was completely mislead in terms of production times ect, very difficult to work with as they do not understand what you are requesting , boxes still came in poor quality with many defects alot of spotting. When requested updated design they told me they can’t send me my own final design that I turned in in the first place. terrible company do not recommended
Réponse du fournisseur :
Hi Santino,
Firstly, thanks for your review and your satisfaction of our previous work. I understand your feeling about the final thing about we cannot send you the final designs we cost lots of time (2 weeks)for you. We didn't charge you any cost for the design even it is worth 100-180 USD in the market. But according to the rules from packaging industry and our company, It not not allow me to send you the original files. I also trying to apply to take pictures for you if need. But you gave our the bad review only because of this, i am very sad to see that.
Anyway, we still will do our best to provide good service to each clients as we can.
Have a nice day.
Vickio
26 Oct 2024